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Shipping & Delivery

Frequently asked questions about shipping and delivery.

What is Your Shipping Policy?

We are pleased to offer free shipping and returns for our loyalty members or the option for Express authority to leave for $14.99. For all other customers, we offer free shipping for orders above $75 or you are welcome to select any of the options be

Track My Order

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. If you do not receive your order confirmation within a few minute

Do You Offer Free Shipping?

We are pleased to offer free shipping and returns for Volcom Stone Rewards members. For all other customers, we offer free shipping for orders above $75.

Do You Ship Worldwide?

We currently only ship to addresses in Australia.

Split Shipments

Your order may be split into several parcels as we dispatch from multiple warehouses. If this is the case for your order, you should receive multiple tracking numbers via your shipment notification email. Learn more about how to Track Your Order

Click & Collect

We currently do not offer a 'Click & Collect' or in-store collection service. Orders can only be shipped from our warehouse, via courier, to your chosen delivery address.