Volcom

Christmas return period

What’s your return policy?

How do I make a return within Australia?

Do you offer exchanges?

Returns & Refunds

What is your shipping policy?

Holiday Shipping Cut-Offs

Track My Order

Do you offer free shipping?

Do you ship worldwide?

Split Shipments

Can I ship to a PO Box address? (PO Box, Parcel Locker, Parcel Collect or MyPost)

Shipping & Delivery

Can I edit or add anything to my order?

What is your cancellation policy?

How do I apply promo/discount codes?

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

Out of Stock Items

Order Issues

My Orders

How do I find my best size & fit?

Size Guide

Warranty Policy.

Warranty Procedure.

Do you offer a warranty on Volcom Workwear product?

Snow Outerwear Warranty.

Wetsuit Warranty.

How do I submit a warranty claim?

Warranty Information

Snow and Technical Outerwear Care Instructions.

Can I wash my Gore-Tex jacket?

What is DWR Treatment?

Inseam Length (Pants & Denim)

Outseam Length (Shorts & Boardshorts)

What is Stone Made product?

Product Information

Products & Warranties

What is Volcom Stone Rewards?

How do I join Volcom Stone Rewards?

What do I get for joining Volcom Stone Rewards?

How do I track my rewards history?

How do I get $1 shipping?

Do my loyalty points have an expiration date?

How do I view my points?

What happens if I return items from an order where I used a reward offer?

I didn't get my Birthday Reward

Loyalty & Promotions

What payment methods do you accept?

How can I check the balance of my Gift Voucher?

Payments

General

Contact Information

Frequently asked questions about returns, refunds and exchanges.

Frequently asked questions about shipping and delivery.

Frequently asked questions about orders and payment.

Frequently Asked Questions about Products & Warranties.

Frequently Asked Question regarding our Volcom Stone Rewards loyalty program.

All articles