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Loyalty & Promotions

Frequently Asked Question regarding our Volcom Stone Rewards loyalty program.

What is Volcom Stone Rewards?

Volcom Stone Rewards (VSR) is Volcom's Loyalty Program. As a loyalty member, you'll save on shipping, get exclusive access to discounts and turn points into rewards. Get 15 points instantly when you join!.

How do I join Volcom Stone Rewards?

By having a Volcom account! Simply create an account or log in and navigate to the Rewards dashboard. No account with us? Create one for free here!

What do I get for joining Volcom Stone Rewards?

You'll get 15 bonus points for joining, $1 shipping on all orders and you can start earning points on your purchases straight away. Earn 1 point for every $1 you spend on volcom.com.au. When shopping on volcom.com.au, just login and apply your points

How do I track my rewards history?

Log in here to access the Rewards dashboard and then click on REWARDS HISTORY to view loyalty actions.

How do I get $1 shipping?

If you join our Volcom Stone Rewards loyalty program you'll receive $1 shipping (no order minimum) just for being a loyal member!. You must be logged into your loyalty account to activate free shipping. Discount applied at checkout. Free standard shi

Do my loyalty points have an expiration date?

Yes. Your loyalty points will expire twelve (12) months from the date of your last purchase of Qualifying Product or performance of a Qualifying Activity or points redemption. With each purchase of Qualifying Product or performance of a Qualifying Ac

How do I view my points?

You can view your total points at any time by logging in to your account on volcom.com.au in which you are a loyal member. If you have opted to receive emails regarding your account, a quarterly statement will be emailed to you showing the total avai

What happens if I return items from an order where I used a reward offer?

Any points earned on the item being returned will be removed from your account and the points value of the reward originally redeemed on that returned item will be credited back to your account.

I didn't get my Birthday Reward

As part of our Volcom Stone Rewards loyalty program, we offer a Birthday gift of 100 points if you have successfully completed the Qualifying Activity of entering your birth month and date thirty (30) days in advance of your birth date. Your Birthday