Volcom

Log in to your&#xA0;<a href="https://www.volcom.com.au/account/login" style="text-decoration:none;">account online</a>, head to the &apos;Profile&apos; section and select either &apos;My Information&apos; or &apos;Shipping addresses&apos;.If you would like to merge or change your email address, please contact our customer service.

Log in to your account online, head to the 'Profile' section and select either 'My Information' or 'Shipping addresses'. If you would like to merge or change your email address, please contact our customer service.

How do I Update my Account Details?

Loyalty & Promotions

What’s your return policy?

How do I return an item in store? (Australia only)

Do you offer exchanges?

Warranty and Terms of Use

How do I submit a warranty claim?

How do I return an item within New Zealand?

Wetsuit warranty

Third-party retailer warranty

Returns & Refunds

What is Your Shipping Policy?

Track My Order

Do You Offer Free Shipping?

Do You Ship Worldwide?

Split Shipments

Customs Import Duties and Taxes for NZ

Click & Collect

Shipping & Delivery

Can I edit or add anything to my order?

What is your cancellation policy?

How do I apply promo/discount codes?

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

Out of Stock Items

Order Issues

My Orders

How do I find my best size & fit?

Size Guide

Warranty Policy.

Warranty Procedure.

Do you offer a warranty on Volcom Workwear product?

Snow Outerwear Warranty.

Wetsuit Warranty.

Warranty Information

Snow and Technical Outerwear Care Instructions.

Can I wash my Gore-Tex jacket?

What is DWR Treatment?

Inseam Length (Pants & Denim)

Outseam Length (Shorts & Boardshorts)

What is Stone Made product?

Product Information

Products & Warranties

New Volcom Stone Rewards

How do I Join Volcom Stone Rewards?

What is Volcom Stone Rewards?

What do I Get for Joining Volcom Stone Rewards?

How do I Track my Rewards History?

How Do I Earn Offers and Rewards?

How Do I Use a Reward?

How Do I View my Points?

How Do I Get Free Shipping?

What Happens if I Return Items from a Loyalty Order?

My Purchase is Not Appearing in my Points Balance, What Should I do?

Do My Loyalty Points have an Expiry Date?

Do Rewards have an Expiry Date?

Can I Use my Points on Other Boardriders Family Brands?

Online and In-store Sales/Promotions

What payment methods do you accept?

How can I check the balance of my Gift Voucher?

Payments

General

Contact Information

Boardriders Community

How do I Update my Account Details?Updated 5 hours ago