Volcom

Unfortunately, our Gift Voucher system is currently undergoing technical upgrades and our online store won&apos;t be able to give you your balance right now.Please provide our <a href="https://www.volcom.com.au/pages/help-center?hcUrl=%2Fen-US%2Fssp%2Flogin" rel="noopener noreferrer" target="_blank">customer service team</a> with your Voucher Number and they will be happy to advise the remaining balance and expiry date of your Voucher. Customer Service Email:&#xA0;<a href="mailto:onlinesupport@volcom.com.au">onlinesupport@volcom.com.au</a>Chat: Please click our questions link on the right-hand side of our site to chat with a customer service representative. If Chat is unattended or outside operating hours, please email us at <a href="mailto:onlinesupport@volcom.com.au" style=" text-decoration: underline;">onlinesupport@volcom.com.au</a> and we will get back to you at our soonest

Unfortunately, our Gift Voucher system is currently undergoing technical upgrades and our online store won't be able to give you your balance right now. Please provide our customer service team with your Voucher Number and they will be happy to advis

How can I check the balance of my Gift Voucher?

General

Payments

Christmas return period

What’s your return policy?

How do I make a return within Australia?

Do you offer exchanges?

Returns & Refunds

What is your shipping policy?

Holiday Shipping Cut-Offs

Track My Order

Do you offer free shipping?

Do you ship worldwide?

Split Shipments

Can I ship to a PO Box address? (PO Box, Parcel Locker, Parcel Collect or MyPost)

Shipping & Delivery

Can I edit or add anything to my order?

What is your cancellation policy?

How do I apply promo/discount codes?

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

Out of Stock Items

Order Issues

My Orders

How do I find my best size & fit?

Size Guide

Warranty Policy.

Warranty Procedure.

Do you offer a warranty on Volcom Workwear product?

Snow Outerwear Warranty.

Wetsuit Warranty.

How do I submit a warranty claim?

Warranty Information

Snow and Technical Outerwear Care Instructions.

Can I wash my Gore-Tex jacket?

What is DWR Treatment?

Inseam Length (Pants & Denim)

Outseam Length (Shorts & Boardshorts)

What is Stone Made product?

Product Information

Products & Warranties

What is Volcom Stone Rewards?

How do I join Volcom Stone Rewards?

What do I get for joining Volcom Stone Rewards?

How do I track my rewards history?

How do I get $1 shipping?

Do my loyalty points have an expiration date?

How do I view my points?

What happens if I return items from an order where I used a reward offer?

I didn't get my Birthday Reward

Loyalty & Promotions

What payment methods do you accept?

Contact Information

How can I check the balance of my Gift Voucher?Updated 9 months ago