Volcom

Hours of Operation: 8:00am - 4:30pm (AEDT)Customer Service Email:&#xA0;onlinesupport@volcom.com.auChat: Please click our questions link on the right-hand side of our site to chat with a customer service representative. If Chat is unattended or outside operating hours, please email us at <a href="mailto:onlinesupport@volcom.com.au" style=" text-decoration: underline;">onlinesupport@volcom.com.au</a> and we will get back to you at our soonest.Phone:&#xA0;1300 650 851

Hours of Operation: 8:00am - 4:30pm (AEDT). Customer Service Email: onlinesupport@volcom.com.au. Chat: Please click our questions link on the right-hand side of our site to chat with a customer service representative. If Chat is unattended or outside

Contact Information

Christmas return period

What’s your return policy?

How do I make a return within Australia?

Do you offer exchanges?

Returns & Refunds

What is your shipping policy?

Holiday Shipping Cut-Offs

Track My Order

Do you offer free shipping?

Do you ship worldwide?

Split Shipments

Can I ship to a PO Box address? (PO Box, Parcel Locker, Parcel Collect or MyPost)

Shipping & Delivery

Can I edit or add anything to my order?

What is your cancellation policy?

How do I apply promo/discount codes?

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

Out of Stock Items

Order Issues

My Orders

How do I find my best size & fit?

Size Guide

Warranty Policy.

Warranty Procedure.

Do you offer a warranty on Volcom Workwear product?

Snow Outerwear Warranty.

Wetsuit Warranty.

How do I submit a warranty claim?

Warranty Information

Snow and Technical Outerwear Care Instructions.

Can I wash my Gore-Tex jacket?

What is DWR Treatment?

Inseam Length (Pants & Denim)

Outseam Length (Shorts & Boardshorts)

What is Stone Made product?

Product Information

Products & Warranties

What is Volcom Stone Rewards?

How do I join Volcom Stone Rewards?

What do I get for joining Volcom Stone Rewards?

How do I track my rewards history?

How do I get $1 shipping?

Do my loyalty points have an expiration date?

How do I view my points?

What happens if I return items from an order where I used a reward offer?

I didn't get my Birthday Reward

Loyalty & Promotions

What payment methods do you accept?

How can I check the balance of my Gift Voucher?

Payments

General

Contact InformationUpdated 8 months ago